Booheads FAQs
Everything you need to know about booheads products, orders and subscriptions. Can't find your answer? Get in touch — we reply fast.
Brush Heads & Compatibility
Will booheads fit my electric toothbrush?
Our Soniboo and Sonibio ranges fit Sonicare* click-on handles, and our Oraboo range fits selected Oral-B* handles. The quickest way to be sure is our compatibility checker — type your handle model and it tells you instantly. Check your handle compatibility.
How do I fit a new head?
Pull the old head straight off the handle, then push your booheads head firmly on until it sits flush. No tools, no adjustments — it's a straight swap.
How often should I replace my brush head?
Every 3 months, or sooner if the bristles look worn or splayed — the same guidance dentists give for any brush head. Worn bristles clean noticeably less well.
What are the heads actually made of?
Soniboo heads pair a bamboo body with a cornstarch PLA core; Sonibio and Oraboo heads use wheat straw blended with biodegradable PLA. All bristles are a nylon and castor-oil plant-based blend — our charcoal editions add activated charcoal in the bristles for stain removal. Full details on our Materials & Ingredients page.
How do I dispose of a used head?
Snip off the bristles (general waste), then the bamboo or wheat straw body can go to industrial composting where your local facilities accept it — check local guidance.
Are booheads affiliated with Philips or Oral-B?
No. booheads is an independent UK brand. Philips®, Sonicare® and Oral-B® are owned by third parties without any affiliation or sponsorship with booheads® — we reference them for compatibility only.
Toothpaste & Ingredients
What is hydroxyapatite and why do you use it instead of fluoride?
Hydroxyapatite is the mineral your enamel is already made of — roughly 97% of it. Used in toothpaste, it bonds to the tooth surface and helps remineralise weak spots, smooth microscopic rough patches and reduce sensitivity. It's the most studied fluoride-free active in oral care, used in enamel-repair toothpastes since the 1970s.
Is fluoride-free toothpaste effective?
Yes — hydroxyapatite has been shown in studies to support enamel remineralisation comparably to fluoride for everyday care. If your dentist has prescribed high-fluoride toothpaste for a specific condition, follow their advice.
What does the toothpaste taste like?
Smooth spearmint — natural spearmint oil with menthol and menthyl lactate. Clean and cool without being harsh, and gentle enough for younger brushers (age 6+).
Is it suitable for sensitive teeth?
Yes. Hydroxyapatite helps reduce sensitivity by repairing the microscopic enamel defects that cause it, and the formula avoids SLS and harsh abrasives that can aggravate sensitive mouths.
Is booheads toothpaste vegan?
Yes — vegan and cruelty-free, with no animal-derived ingredients and no animal testing. It's also free from fluoride, SLS, parabens, triclosan, PEGs, microplastics, artificial colours, artificial flavours and gluten.
How should I use it for best results?
Brush a pea-sized amount for two minutes, twice a day. Spit but don't rinse straight away — leaving a thin layer helps the hydroxyapatite keep working — and avoid eating or drinking for 30 minutes after.
Orders & Shipping
How much is UK shipping?
- Orders over £30: standard shipping (3–5 business days) is FREE; Tracked48 (2 business days) £4.49
- Orders under £30: standard £3.99; Tracked48 £4.49
Do you ship internationally?
- Express International: 2–11 business days — £9.99
- Standard International: 3–17 business days — £6.99
- Economy International: 10–60 business days — £4.99
Delivery times can fluctuate due to circumstances beyond our control.
Where's my order?
You'll receive an email with tracking as soon as your order ships. Check My Order in your account, or contact us with your order number and we'll chase it.
Can I return my order?
Yes — see our refund policy for full details, or contact us and we'll sort it out.
Subscriptions & Multi-Buy
How does subscribe & save work?
Choose a delivery schedule on any product page (every 2, 4 or 6 months) and save 15% on every order. Heads arrive right when it's time to replace them — no remembering required. Pause, skip or cancel anytime from your account.
Do you do a multi-buy discount?
Yes — buy any 2+ one-time items and save 10%, or 4+ and save 15%, applied automatically at checkout. Mix and match across heads, toothpaste and toothbrushes.
How do I manage or cancel my subscription?
Log into your account and open your subscription portal — you can change dates, swap products, skip a delivery or cancel in a couple of clicks. No phone calls, no hoops.